At rr89, your privacy is more than a legal obligation – it is part of our commitment to building trust with every Malaysian player. Learn how we handle your information with care and responsibility.
The core principles that guide how we handle the personal information of all members
All personal data and financial information of rr89 members is protected using 256-bit SSL encryption — the same level of security used by banking institutions worldwide. None of your information is transmitted without full protection.
Rr89 has never and will never sell, rent, or share your personal data with third parties for commercial marketing purposes without your explicit consent. Your data belongs to you, not to us as a business asset.
Only authorized rr89 staff who require access in the course of their duties may view your data. All staff are bound by strict confidentiality agreements and subject to regular access audits.
You have the right to request deletion of your personal data from rr89 systems at any time, subject to legal financial record-keeping requirements. Requests will be processed within 30 business days.
In the event of any security incident involving your data, rr89 is committed to notifying affected members within 72 hours and taking immediate remediation action in accordance with our incident response procedures.
You can access, review, and update your personal information at any time through your rr89 account settings. Control over your data is in your hands, not solely dependent on us.
This Privacy Policy explains how rr89 ("we", "Platform", "rr89") collects, uses, stores, and protects your personal information when you use the rr89.plus website and all related services.
We understand how important privacy is to every user, especially in the context of an online gaming platform in Malaysia. Your trust is our most valuable asset, and we take this responsibility seriously. This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
By registering an account or using any part of the rr89 platform, you are deemed to have read and agreed to this Privacy Policy. If you do not agree, please contact us or stop using the platform before proceeding.
Rr89 collects various types of information depending on how you interact with our platform. Below is a detailed breakdown of the data we may collect:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, identity card number (MyKad), date of birth, gender | Registration form, KYC process |
| Contact Data | Phone number, email address, residential address | Account registration, profile updates |
| Financial Data | Bank account number, bank name, e-wallet details | Deposit and withdrawal process |
| Technical Data | IP address, device type, operating system, web browser | System logs are recorded automatically |
| Usage Data | Game records, betting history, login timestamps | Activity within the platform |
| Communication Data | Live chat records, support emails, feedback | Interactions with the support team |
We only collect data that is strictly necessary to operate our services and comply with legal requirements. rr89 does not collect sensitive data such as your health information, religious beliefs, or political views.
Every piece of data we collect is used for legitimate and transparent purposes. The following are the primary purposes for which your personal data is used on the rr89 platform:
Rr89 does not sell or rent your personal data to any third party. However, in the course of operating the platform, we may share certain information with the following parties on a strictly need-to-know basis:
All third parties we work with are required to comply with data protection standards equal to or higher than our own. A comprehensive data processing agreement is signed with each partner before any data sharing takes place.
We continuously invest in security infrastructure to ensure your personal data remains protected at all times. Our technical and organizational security measures include:
While we take all reasonable measures, no system can be guaranteed 100% secure against cyber threats. We encourage you to take personal protective steps as well, such as using a strong, unique password and never sharing your login credentials with anyone.
Rr89 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver relevant content. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the rr89 platform.
As a registered rr89 platform user, you have the following rights regarding your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
Request a copy of the personal data we hold about you at any time.
Correct inaccurate or incomplete data in our records.
Request deletion of your data, subject to legal obligations.
Restrict the processing of your data under certain permitted circumstances.
Receive your data in a machine-readable format for portability.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the rr89 customer support team via live chat. We will process your request within 30 business days and notify you of the action taken.
Rr89 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by law. Our data retention guidelines are as follows:
Once the specified retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
In certain circumstances, your personal data may be transferred to, stored, or processed outside Malaysia for platform operational purposes. This may occur when we use cloud computing services or work with international game software providers.
Rr89 ensures that any international data transfers are protected by adequate safeguards, including:
The rr89 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. If you believe a child under 18 has registered an account on our platform, please contact our support team immediately.
Should we discover that a child's personal data has been collected without our knowledge, we will immediately take the following steps:
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the rr89 privacy team is ready to assist you through the following channels:
For data rights requests (access, correction, deletion), please include the following information to expedite the process: your full name, rr89 account username, request type, and a brief description.
Rr89 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes are made, we will:
Continued use of the rr89 platform after amendments are published constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and request data deletion in accordance with the procedure set out in Section 7.
Register a free account and enjoy a safe, fair, and enjoyable gaming experience. Your privacy is protected, and your wins are guaranteed to be processed quickly.